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DAMCO / Services / Visibility and information management

Visibility and information management

Faster implementation and full control during operations All Damco solutions are supported by our full suite of information management systems. These systems effectively manage daily operations, automate processes and events, maximise visibility and distribution of information, and minimise errors and delays.

Our systems include:
• Advanced back-end systems
• Vendor connectivity solutions
• E-booking and documentation
• Electronic Data Interchange (EDI) and bar coding capabilities
• Radio frequency identification (RFID) competences
• Supply chain visibility

Supply chain visibility

Our own cutting-edge visibility solution is based on extensive market research, customer insights and logistics management experience. A single, web-based access point to end-to-end supply chain information and a modular format makes it easy to tailor to specific customer needs. This solution enables order management, inventory management, event management, reporting/business intelligence and integration of data from multiple partners in the supply chain.

Advanced back-end systems
Our documentation and operations system is the backbone of our operations. This platform was first launched in 1992 and has been continuously developed and expanded ever since. It supports all origin-related processes, exception management, purchase order upload and EDI, integrating with other back-end systems and supply chain visibility for real-time visibility and strong process support.

Vendor connectivity solutions/e-booking and documentation Our web-based e-tool provides booking, documentation and tracking support for vendors and allows them to make bookings online, enquire about details on bookings, view purchase orders, track the status of bookings and shipments, prepare draft FCR (forwarder’s cargo receipt), submit container load results to Damco, and create commercial invoices and packing lists in customised formats. This improves data quality and the speed of the process for the vendors, their customers and Damco.

EDI and bar coding capabilities
We support standard and customised EDI solutions to transfer information electronically at numerous points during the shipment process. We are able to support barcode scanning, printing and labelling.

RFID competences
We have established an RFID competence centre that works with major retailers and governing bodies to analyse, design and test various RFID technologies in the logistics and shipping industry. Key members of our organisation sit on a number of standard committees and actively participate in industry discussions for the development and adoption of RFID standards.